I. SYSTEM REQUIREMENTS Software: Windows 95, Windows 98 or Windows NT 4.0. OS/2 is NOT supported. Hardware: IBM or IBM-compatible PC with a CD-ROM drive. Audio functions require an installed sound card. Advanced Power Management (APM) 1.1(WIN95 OSR 2 or later) is required for the Suspend button to work. The Suspend button may not be compatible with power management on some PCs, particularly laptops. II. DOWNLOAD INSTRUCTIONS To download directly to the system with the Rapid Keyboard 1. Create a temporary directory on the system. Choose any directory name you desire. Example c:\rak 2. Double-click on the file, Rakv13n1.exe 2. When prompted, enter the directory created in step 1 for the download location of the file. 4. Double-click on the file, Rakv13n2.exe 5. When prompted, enter the directory created in step 1 for the download location of the file. 6. From the directory created in step 1, enter the following command to unzip the file rakv13n1.exe C:\rak\rakv13n1.exe -d (where c:\rak is the directory created in step 1) 7. From the directory created in step 1, enter the following command to unzip the file rakv13n2.exe C:\rak\rakv13n2.exe -d (where c:\rak is the directory created in step 1) 8. From the directory created in step 1, run SETUP.exe C:\rak\setup.exe 9. Refer to the user's guide provided with the keyboard for additional information on the installation and configuration of the keyboard. 10.After successfully installation, the temporary directory and all contents created in step 1 can be removed. To download to diskettes for installation on a system other than the system where the download will occur: 1. Format to 1.44M or greater diskettes. 2. Double-click on the file, Rakv13n1.exe 3. When prompted, enter the directory a:\ for the download location of the file. 4. Double-click on the file, Rakv13n2.exe 5. When prompted, enter the directory a:\ for the download location of the file. 6. Create a temporary directory on the system with Rapid Access Keyboard attached. Choose any directory name you desire. Example c:\rak 7. Copy the file, rakv13n1.exe to the directory created in step 6. C:\rak\copy a:\rakv13n1.exe (where c:\rak is the directory created in step 6) 8. Copy the file, rakv13n2.exe to the directory created in step 6. C:\rak\copy a:\rakv13n2.exe (where c:\rak is the directory created in step 6) 9. From the directory created in step 6, enter the following command to unzip the file rakv13n1.exe C:\rak\rakv13n1.exe -d (where c:\rak is the directory created in step 6) 10.From the directory created in step 6, enter the following command to unzip the file rakv13n2.exe C:\rak\rakv13n2.exe -d (where c:\rak is the directory created in step 6) 11.From the directory created in step 6 run SETUP.exe C:\rak\setup.exe 12.Refer to the user's guide provided with the keyboard for additional information on the installation and configuration of the keyboard. 10.After successfully installation, the temporary directory and all contents created in step 6 can be removed. Software Verfication: The Rapid Access Keyboard software can be verified for proper installation by checking the following: 1. The Rapid Access icon is located in the Control Panel. 2. 'IBM Rapid Access Keyboard' is listed in Add/Remove programs. 2. Drivers, EZBTNVXD.VXD and EZBTNDL.DLL are located in the Windows/System directory. Note: Check Add/Remove Programs to be sure no other special keyboard utilities or drivers are installed. If the keyboard is being used with an Aptiva L or Series computer, the IBM EZ Button software that came with computer must be un-installed. III. ISSUES/PROBLEMS RESOLVED WITH THESE DRIVER 1. Receival of error message, 'Unable to load eztext.dll' after installation of the software and rebooting of the system. 2. Translation errors found in non-English versions. 3. Locking up of the system, particularly when pressing the Mute button one or more times, or Suspend button or, which is very unlikely, while the driver is loading during boot up. 4. Locking of the system when the Mute LED is on and mouse is moved. IV. COMPATIBILITY The Rapid Access Keyboard is incompatibile with the DELL XPS system family. V. TROBULESHOOTING Retaining settings Due to differences in OEM system manufactures BIOS content, a small number of rapid access keyboards could experience difficulty wherein the system fails to correctly retain the defined functions of the special feature buttons on the keyboard. If the proper installation and usage steps have been followed as described in the keyboard's users guide and proper performance from the system and keyboard is not achieved, contact the system manufacturer and determine if a later BIOS level is available for the system. If so, install the updated BIOS and perform the keyboard software installation and configuration steps again, as defined in the user guide provided with the keyboard. After taking these steps, if the system will still not successfully retain proper special function button settings for the keyboard, refer to the IBM technical support website at http://www.pc.ibm.com/support or contact the your geographical IBM technical support center as noted in the 'Help and Service' section of the user's guide or supplement for further assistance. CD-ROM drives The Rapid Access Keyboard does not have the capability to control or selectively choose which CD-ROM drive is used. The CD-ROM drive with the higher priority status on the IDE bus will be the one that is activated by the button. The drive that is to be selectable by the keyboard, such as the audio CD-ROM drive, should be pin-selected to be the primary on the secondary IDE controller and the other drive, such as a high speed CD-ROM drive, should be secondary on the secondary IDE controller. The operating system will boot and find the audio CD-ROM to be the "D: >" drive or the next drive after the last harddrive and be selected by the Rapid Access Keyboard's CD-ROM button. Suspend Button If computer goes to a low power state (screen off, hard drive spun down) by pressing the suspend button on the Rapid Access Keyboard but does not return to its full-power state when you press the suspend button on the keyboard the second time (or moving the mouse or pressing a key on the keyboard), your computer's power management software may not support this function. Your computer must be running Windows 95 Version 4.00.950B or greater or Windows 98, with hardware support for Advanced Power Management (APM) Level 1.1 or greater, for the suspend button to function properly. You can determine if your computer supports the suspend function by checking the Start menu to see if there is a suspend option listed there. If there is a suspend option listed, try selecting it. Your computer should go into a low-power state. Moving the mouse or pressing a key on the keyboard should bring it back to full-power state. If your computer does have a suspend function listed on the Start menu, but the function does not work when you select it, the suspend button on your keyboard will not work either. You can also select Power from Windows 95 control panel to modify your computer's power management settings. On some computers (particularly laptop systems), the suspend button on the Rapid Access Keyboard may put the computer into a low-power state but may not be able to take it out when you press the suspend button again. Most laptops have their own proprietary power management system. Try pressing the button or key on the laptop keyboard that is designated as the suspend key. On other systems, disabling the Mute and Suspend LEDs on the keyboard may resolve this problem. To disable the Mute and Suspend LEDs: 1. From the Start Menu, select Settings-Control Panel. 2. Double-click the Rapid Access Keyboard icon. 3. From the Customize panel, select Preferences. 4. Disable the Mute and Suspend LEDs. 5. Select OK and Cancel to exit. This will disable only the Mute and Suspend LEDs, not the Scroll lock, Cap lock and Num Lock LEDs. If this does not work, the suspend function may not be compatible with your laptop's power management system and should not be used. Check the documentation that came with your computer to find out more about your computer's power management system. For information on other topics, look at the online help text. e able to take it out when you press the suspend button again. Most laptops have their own proprietary power management system. Try pressing the button or key on the laptop keyboard that is designated as the suspend key. On other systems, disabling the Mute and Suspend LEDs on the keyboard may resolve this problem. To disable the Mute and Suspend LEDs: 1. From the Start Menu, select Settings-Control Panel. 2. Double-click the Rapid Access Keyboard icon. 3. From the Customize panel, select Preferences. 4. Disable the Mute and Suspend LEDs.